fb44 Terms and Conditions

1General Terms

fb44 is an online gaming and betting platform that provides casino games, sports betting, and live gaming services for users in Bangladesh. By accessing our platform and using any of its services, you are giving your full consent to these terms and conditions.

fb44 reserves the right to modify these terms at any time. If you continue to use the platform after updated terms have been published on the website, it will be assumed that you have accepted the new terms.

1.1 Scope of Terms

These terms apply to all of fb44's products, services, promotions, bonuses, and every part of the website. All activity from opening a user account through to closing it is governed by these terms.

1.2 Language and Interpretation

These terms have been prepared in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered final and binding.

2Account Registration

When opening an account on fb44, you must provide accurate, complete, and up-to-date information. fb44 reserves the right to suspend or close any account where false or misleading information has been provided.

2.1 Single Account Policy

Only one account is permitted per person, household, IP address, or device. Attempting to open multiple accounts will result in all associated accounts being closed and any deposited funds may be forfeited.

2.2 Account Information Security

You are fully responsible for keeping your username and password secure. Sharing your login details with any third party is strictly prohibited. If you suspect unauthorized access to your account, notify the fb44 support team immediately.

2.3 Identity Verification (KYC)

fb44 may request that you complete an identity verification process (KYC) at any time. The following documents may be required:

• Copy of National ID (NID) or passport
• Recent bank statement or bKash/Nagad transaction records
• Proof of address (utility bill, etc.)

Withdrawal processing may be delayed until verification is complete.

3Age Limit and Eligibility

The following conditions must be met to use fb44:

• You must be 21 years of age or older.
• You must use this platform voluntarily and of your own free will.
• You must not be a resident of any area where online gaming is legally prohibited.
• You must not be on any self-exclusion list.

fb44 reserves the right to verify the age of any account. Accounts found to have provided a false age will be closed and deposited funds will not be refunded.

4Deposits and Withdrawals

fb44 supports Bangladesh's most popular payment methods — bKash, Nagad, Rocket, and bank transfer.

4.1 Deposit Rules

• Every deposit must be made from your own payment method.
• Deposits made through a third party will not be accepted and will be returned.
• In the case of suspicious transactions, fb44 may hold funds until verification is complete.
• No fees are charged on deposits; however, your payment provider may apply separate charges.

4.2 Withdrawal Rules

• Account KYC verification must be complete before requesting a withdrawal.
• Withdrawals can only be made to the same method used for the deposit.
• Applicable wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be delayed if additional verification is required.
• fb44 reserves the right to suspend withdrawals if fraud is suspected.

5Bonuses and Promotions

fb44 offers bonuses and promotions for its users. Each bonus has specific terms that must be followed.

5.1 Welcome Bonus

• Each user can receive the welcome bonus only once.
• If the wagering requirement is not met within the specified time from the date the bonus is received, the bonus will be cancelled.
• Certain games may be excluded from bonus wagering.
• Maximum bet limits must be followed when using bonus funds.

5.2 General Promotion Rules

• Multiple bonuses cannot be used at the same time unless otherwise stated.
• If bonus benefits are abused, the bonus will be forfeited.
• Promotion terms may change without prior notice.
• In the event of a dispute over eligibility for any promotion, fb44's decision is final.

5.3 VIP Program

fb44's VIP program has three tiers — Bronze, Silver, and Gold. Tiers are upgraded through regular play and the weekly cashback rate increases accordingly:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.2% weekly cashback

6Betting Policy

The following rules must be followed when placing bets on fb44:

6.1 Betting Limits

• Minimum and maximum bet limits are set for each game or betting market.
• A maximum bet limit per round applies when placing bets using bonus funds.
• fb44 reserves the right to change betting limits at any time.

6.2 Technical Issues

If a game result is affected by a technical error or malfunction, fb44 reserves the right to void the bet and refund the staked amount. The server logs and records of the game service provider will be considered the final evidence.

6.3 Cricket and Sports Betting

The following rules apply to betting on BPL, IPL, T20 World Cup, ICC tournaments, and other cricket matches:

• Bets placed after the designated cutoff time before the match starts will not be accepted.
• If a match is abandoned or left undecided, the staked amount will be refunded.
• Odds offered in live betting are variable and subject to change at any moment.

7Prohibited Activities

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to abuse bonus benefits.
• Playing via bots, automated software, or artificial intelligence.
• Collusion or cheating in coordination with other players.
• Exploiting technical vulnerabilities or bugs to gain an unfair advantage.
• Abusing the chargeback process of payment methods.
• Harassing or offensive behavior toward fb44 staff.
• Attempting to access another user's account or hacking.

8Privacy and Security

fb44 treats the protection of your personal information as its highest priority. We use SSL encryption technology to keep all data transactions secure.

• Your personal information will not be disclosed to third parties except as required by law.
• We may use your information to improve our services and to provide a personalized experience.
• For more details, please read our Privacy Policy.

9Responsible Gaming

fb44 is firmly committed to responsible gaming. We want all our members to play in a safe and enjoyable way.

• You can set your own deposit limits, betting limits, and session time limits.
• If needed, you can temporarily or permanently exclude yourself from the platform.
• If gambling is causing you problems, please contact our support team.
• For more information, please read our Responsible Gaming page.

10Account Closure

10.1 Closure at the User's Request

You may close your account at any time. You will be given the opportunity to withdraw your available balance before the account is closed; however, any pending bonuses whose terms have not been met will be cancelled.

10.2 Closure at fb44's Initiative

fb44 may close or suspend an account in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraud or forgery.
• No activity on the account for an extended period of time.
• Legal or regulatory requirements.

11Liability Limitations

fb44 accepts no liability for the following:

• Games being interrupted due to loss of internet connection.
• Losses caused by technical faults on the part of third parties.
• Service disruption due to force majeure events (natural disasters, war, epidemic).
• Losses resulting from the user's own mistakes.

fb44's total liability in any case shall be limited to an amount equal to the user's active balance.

12Changes to Terms and Conditions

fb44 reserves the right to change, add to, or amend these terms and conditions at any time. For significant changes, we will publish a notice on the website and inform users via their registered email.

Continuing to use the platform after updated terms and conditions have been published will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

13Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 Live Chat — available on any page of the site

Our support team is available in Bengali 24 hours a day, 7 days a week to serve you. Any dispute or complaint will be handled with an effort to reach an amicable resolution.